Refund

Refund Policy

For Simple Modern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplemodeto.shop.

refund timing at Simple Modern
Customers using simplemodeto.shop can rely on the following Simple Modern guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Simple Modern customers should know about exceptions
This exceptions section covers orders and visits through simplemodeto.shop for Simple Modern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Simple Modern to support
For purchases made through simplemodeto.shop, Simple Modern applies the following guidance on support. For return or exchange assistance, contact Support@Simplemodeto.shop or 628-289-3737.

How Simple Modern handles starting a request
Simple Modern publishes this starting a request guidance for customers using simplemodeto.shop. A return or exchange begins when you, contact us at Support@Simplemodeto.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

eligibility at Simple Modern
The following eligibility guidance applies to the Simple Modern storefront at simplemodeto.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Simple Modern handles condition of returns
The following condition of returns guidance applies to the Simple Modern storefront at simplemodeto.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Simple Modern handles order problems
For Simple Modern customers at simplemodeto.shop, this section explains order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodeto.shop
Phone: 628-289-3737
Physical address: 4502 Idlerock Ave, Bakersfield, California, 93313, United States